This FAQ covers the most common technical issues reported by APG vNext v3 users. For issues not listed here, please post in the support forum.
Email Configuration
Why are forum notification emails not being sent?
Check your SMTP settings in the Admin Panel. Ensure the SMTP server address, port, and credentials are correct. If using Gmail, enable "Less secure app access" or use an App Password. For IIS hosted servers, verify the SMTP service is running.
URL Rewriting
SEO-friendly URLs return 404 errors.
Ensure URL Rewriting is enabled in IIS and the UrlRewrite module is installed. Check that the web.config rewrite rules are present and not overridden by a parent web.config. On IIS 6, you may need ISAPI Rewrite or IIS URL Rewrite Module installed separately.
Database Issues
Getting SQL timeout errors under heavy load.
Increase the commandTimeout value in web.config. Ensure your SQL Server has adequate resources. Run the provided index maintenance scripts from the /Admin/Tools section to optimize database performance.
Upgrades
After upgrading, some pages show errors.
Clear the ASP.NET temporary files cache: navigate to C:\Windows\Microsoft.NET\Framework 2.0.50727\Temporary ASP.NET Files and delete the forum application folder. Restart the application pool.
For more detailed support, visit the main support forum.